Scootacular Tours and Rentals Inc. Privacy Policy

Last Updated: July 27, 2024

Scootacular Tours and Rentals Inc. ("we," "our," "us") is committed to protecting the privacy of our customers and users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We collect the following personal information when you rent a scooter, bicycle, or electric vehicle:

• Contact Information: Name, address, phone number, email address.
• Identification Information: Driver’s license number, license expiry date.
• Payment Information: Credit card details or other payment information.
• Vehicle Information: Details of the rented vehicle, rental and return dates and times, and the condition of the vehicle.
• Usage Information: Data about the use of the rented vehicle, such as mileage and any reported incidents.

2. Use of Information

We use the collected information for the following purposes:

• Rental Processing: To manage and process your rental agreement, including verifying your identity and eligibility to operate the vehicle.
• Customer Service: To provide customer support, respond to inquiries, and resolve disputes.
• Service Improvement: To evaluate and improve our services, manage our business, and develop new products and services.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes, as well as to respond to requests from governmental authorities.

3. Disclosure of Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: With service providers who assist us in processing payments, maintaining our systems, and providing customer support.
• Legal Compliance: When required by law or in response to legal processes, court orders, or governmental requests.
• Protection of Rights: To protect our rights, property, or safety, as well as those of our customers and the public.

4. Security of Information

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, we cannot guarantee absolute security of your information transmitted to our service.

5. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to meet any legal, accounting, or reporting requirements.

6. Your Rights

You have the right to access, correct, or delete your personal information that we hold. To exercise these rights, please contact us using the contact information provided below.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

8. Contact

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Scootacular Tours and Rentals Inc.

Suite 122 1610 Robson St, Vancouver, BC V6K 1C7

info@scootacular.com

604-688-3772 ext.3